Of course we also have to deal with SARS-CoV-2 / COVID-19. Below we give you a short update on the current situation.
The health of our employees is our top priority and therefore we had to take various measures to ensure protection. Unfortunately, these also have a partially negative impact on existing processes and unfortunately lead to longer processing times in shipping.
In addition, there are also delays at the shipping service providers, since they too are currently busy. Sometimes, unfortunately, not all parcels can be taken from us, or processing in the parcel centers takes more time than usual.
In addition, we have recently received a lot of goods from Asia and so many pre-orders are pending for delivery at the same time. Last but not least, we also notice the effects of the closings of local shops and notice an increase in the number of small orders by new customers of paints, glue and tools.
Please plan a longer waiting time when placing your order. Thank you so much! We are working flat out to send all orders to you as soon as possible.
We thank you for your patience and wish you a nice weekend! Stay healthy!